SUPERIOR

RMA

The following process will assist you in completing an RMA request on this site. Once you have completed the request, you will be contacted within 2 business days (via email) with your RMA number and the information necessary to return your defective product.

PLEASE NOTE

1. You MUST obtain an RMA number before returning your product to Superior.

2. This online RMA process is for warranty replacement/repair of defective product only. To exchange, refund or receive a credit for your product, please return it to the company from which it was purchased.

3. Please verify all of the information you are submitting to ensure it is complete and correct. Any discrepancy(s) will delay your request and could cause your request to be denied.

If you have already submitted an RMA request and would like to check the status or shipment tracking information

To begin the RMA process, please search you product RMA status:

RMA Number:

*Standard replacement: Customer must return the defective product to Superior prior to replacement product. Product will be replaced with the same part number as the part received unless prior authorization is obtained in order to substitute another part number. All requests are processed within 2 business days.

*Standard repair:**(discontinued product)** Any product that is no longer being available but is still under warranty must be returned to Superior for repair. In the event that the part(s) is not repairable, the part(s) will be replaced with a refurbished part.